Effective Date: 02/04/2025
MightyWeb (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information. By using our website, services, and communicating with us, you agree to the practices described in this policy.
Information We Collect
1.1 Personal Information
We collect personal information from users when they interact with our website or services. This includes, but is not limited to:
- Live Chat: We collect your name, website, email address, and any messages exchanged during live chat interactions.
- Support Ticket System: To use our support ticket system, users must log in. All communication between us and users is stored in our database.
- Email Marketing: We collect email addresses for communication purposes, including announcements, service updates, and promotions. Users can opt-out at any time.
1.2 Cookies and Tracking Technologies
We use cookies to enhance user experience, analyze traffic, and provide personalized content. Cookies are small files that are stored on your device. By using our website, you consent to the use of cookies. You may accept, customize, or deny the use of cookies through your browser settings. We also use Google Analytics and social media platforms for advertising and tracking purposes. Please note that social media cookies may be set by third-party services for these purposes.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide services: Such as web design, hosting, support, and maintenance.
- To communicate: We may send you updates, announcements, and other important information about your services, including promotions, maintenance notices, or changes to our website/platform.
- To improve our website and services: We analyze data to enhance user experience and make improvements to our offerings.
- To manage customer support: We store and manage all communication between you and our support team to ensure quality assistance.
- For advertising: We use data collected through cookies for Google Analytics and social media advertising to improve our marketing efforts and reach relevant audiences.
Third-Party Integrations
3.1 Payment Processing
Credit card information is processed securely through Stripe, a trusted third-party payment platform. We do not store any credit card information on our systems. You can update, change, or delete your credit card information directly from your account profile after logging in.
3.2 Email Marketing
We use a third-party email marketing platform to communicate with users. This includes sending newsletters, promotions, service updates, or maintenance announcements. You may opt-out of marketing emails at any time by clicking the unsubscribe link in the emails or by contacting us directly.
How We Protect Your Data
We take the security of your personal information seriously and employ industry-standard security measures to protect it from unauthorized access, alteration, or disclosure. While we strive to protect your data, no system can be completely secure, and we cannot guarantee absolute security.
Your Data Rights
5.1 Access, Correction, and Deletion
You have the right to access, update, or correct any personal information we hold about you. If you would like to delete your account or any personal information we store, please contact us directly. Please note that certain data, such as transaction records, may be retained for legal or accounting purposes.
5.2 Opting Out of Marketing Communications
If you no longer wish to receive promotional or marketing communications from us, you can unsubscribe at any time using the “unsubscribe” link in our emails or by contacting us directly.
Changes to This Privacy Policy
MightyWeb reserves the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your data.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or our practices, please feel free to contact us:
- Email: [email protected]
- Phone: (570) 955 - 6916
